Frequently Asked Questions:
or see Disney Gift Card eGift Card Frequently Asked Questions >
Where can I buy the Disney Gift Card?
A Disney Gift Card can be purchased at select locations throughout the Walt Disney World® Resort, Disneyland® Resort, Disney Store locations in the U.S. and DisneyStore.com. Unless otherwise noted, please allow up to 10 business days for delivery of physical Disney Gift Cards purchased from DisneyStore.com. For a quicker delivery option, a Disney Gift Card eGift can be emailed to any valid email address. You may purchase a Disney Gift Card eGift here. Disney Gift Cards are also available for purchase at major retailers nationwide. For businesses and organizations that would like to purchase 10 or more gift cards, please visit Corporate Sales.
Can a Disney Gift Card be delivered via Express Shipping?
Disney Gift Card by Email is a great gift option that typically arrives within hours to a valid email address. Currently, express shipping is not available for Disney Gift Cards by Mail.
Can I reload my Disney Gift Card?
Yes! A Disney Gift Card can be reloaded for any amount between $5 - $1,000 provided the total gift card balance does not exceed $1,000. A Disney Gift Card can be reloaded at any Disney location that sells Disney Gift Cards. Online reloads are not available at this time.
Does my Disney Gift Card/Disney Gift Card eGift have an expiration date?
The Disney Gift Card does not expire. You can also reload your Disney Gift Card for any amount between $5-$1,000 at any Disney location that sells Disney Gift Cards.
How do I check my balance and transaction history on my Disney Gift Card?
Check your balance here or call the toll free number on the back of your Disney Gift Card or towards the bottom of your Disney Gift Card eGift email. To check the recent transaction history of your card, simply visit My Cards on DisneyGiftCard.com. Once cards are added, select the specific card and select Transaction History to view the most recent transactions that have occurred on that card.
Is a service fee charged for unused balances on my Disney Gift Card?
No, there is no service fee for unused balances on the Disney Gift Card.
Where can I use my Disney Gift Card/Disney Gift Card eGift?
The Disney Gift Card can be used for purchases at participating locations such as:
Walt Disney World® Resort
Disneyland® Resort
Disney Cruise Line
Disney store locations in the U.S.
Disney+*
DisneyStore.com
Aulani, Disney Resort & Spa
Disney's Vero Beach Resort
Disney's Hilton Head Island Resort
Adventures by Disney®
Disney on Broadway**
Should you have any questions regarding acceptance of the Disney Gift Card at a particular location, or if redemption is valid for a particular product or service, please check with the location prior to your transaction.
* Your Disney Gift Card can be applied towards a monthly Disney+ or Disney Bundle subscription. With a Disney Bundle you can stream the best of Disney+, Hulu, and ESPN+ including Disney, Pixar, Marvel, Star Wars, National Geographic, Hulu Originals, and live sports. Redeem your gift card now to start streaming your favorite titles on supported devices. To redeem, visit disneyplus.com/gift. 18+ only. Access content from each service separately. Offer valid for eligible subscribers in the US only. Terms apply.
**To redeem, please visit DisneyOnBroadway.com/GiftCards to submit your request. The Disney Gift Card may also be redeemed in-person at the New Amsterdam Theatre ONLY for tickets to ALADDIN and THE LION KING and for merchandise purchases at the New Amsterdam Theater.
Where can I shop online with my Disney Gift Card?
You can use your Disney Gift Card online at participating locations, such as:
DisneyStore.com
DisneyWorld.com
Disneyland.com
DisneyCruiseLine.com
DisneyBeachResorts.com
runDisney.com
Use of multiple cards per purchase may not be permitted for certain sites.
Should you have any questions regarding acceptance of the Disney Gift Card, please contact the redemption location for more information.
Can I use my Disney Gift Card at the Disney Outlet stores?
Yes, the Disney Gift Card can be used for purchases at Disney owned and operated outlet stores. Should you have any questions regarding acceptance of the Disney Gift Card at a particular location, or if redemption is valid for a particular product or service, please check with the location prior to your transaction.
Can I use my Disney Gift Card to purchase Theme Park tickets?
Yes, you can use your Disney Gift Card to purchase theme park tickets at Walt Disney World® Resort, and Disneyland® Resort. Availability of Theme Park Tickets varies by Disney Store location. Please check with your local Disney Store for more information.
Can I use my Disney Gift Card for Disney on Ice purchases?
Disney on Ice does not accept the Disney Gift Card for purchases at this time.
Can I use my Disney Gift Card for Disney Theatrical purchases?
The Disney Gift Card can be used for Disney Theatrical purchases by visiting DisneyOnBroadway.com/GiftCards. The concierge team will be thrilled to help you redeem your Disney Gift Card for your preferred performance, seat location and ticket delivery method.
The Disney Gift Card may also be redeemed in-person at the New Amsterdam Theater ONLY for tickets to ALADDIN and THE LION KING and for merchandise purchases at the New Amsterdam Theater. The Disney Gift Card may not be redeemed for ticket purchases at the Minskoff Theatre Box Office, merchandise for THE LION KING at the Minskoff Theatre, concession purchases at either the Minkoff or New Amsterdam Theatre and North America touring productions or any internal production.
Can I use my Disney Gift Card with another form of payment to complete a purchase?
On Disney Store, you may apply up to five (5) Disney Gift Cards and/or Disney Gift Card eGifts towards your order at checkout. If additional funds are required for purchase, you must provide additional valid payment method(s). However, Disney Gift Cards cannot currently be used with PayPal or Apple Pay to complete Disney Store purchases.
Can I use the Disney Gift Card at the Walt Disney World® Swan & Dolphin resorts and hotels on Hotel Plaza Blvd?
The Disney Gift Card is redeemable only at the Disney owned and operated merchandise locations and Disney Planning Centers within the Walt Disney World Swan and Dolphin.
What should I do if my Disney Gift Card is lost or stolen?
Promptly call 1-877-650-4327 to report the card lost or stolen. Your Disney Gift Card will be 'frozen' and funds remaining on the card (at the time of the call) may be transferred onto a new card. An original proof of purchase receipt for the Disney Gift Card is required to transfer the funds onto a new Disney Gift Card.
Can I return something I purchased with my Disney Gift Card?
Most returns will be refunded to original form of payment. Please contact the location where the purchase was made for their specific return policy..
Is there a Corporate Sales program for the Disney Gift Card?
For businesses and organizations that would like to purchase 10 or more gift cards or would like to learn about our corporate gift card program, please visit Corporate Sales. We offer free standard shipping and corporate discounts on annual gift card purchases greater than $25,000..
Can I return the Disney Gift Card that I purchased or received as a gift?
The Disney Gift Card is non-refundable except as required by applicable law. In the cases where a refund is allowed, you must have the original proof of purchase receipt and no transactions can have occurred on the card. Please contact the location where the card was originally purchased for more information.
Can I give my Disney Gift Card to someone else?
The Disney Gift Card can be used by anyone. We recommend that you keep it in a safe place until you are ready to use it. Anyone who has the card in their possession will be able to make purchases with the card.
Can I keep my Disney Gift Card after I've used it?
Absolutely! A Disney Gift Card can be reloaded for any amount between $5 - $1,000 provided the total gift card balance does not exceed $1,000. Disney Gift Card can be reloaded at any Disney location that sells Disney Gift Cards. Online reloads are not available at this time.
Can I purchase the Disney Gift Card for any value I choose?
The Disney Gift Card is available for purchase in any amount from $15 to $1,000 at select Disney locations in the U.S. On Disney Store, the Disney Gift Card can be purchased in a variety of preset denominations.
Can the Disney Gift Card be used at the Magic of Disney and Disney's Earport at the Orlando International Airport?
Yes, the Disney Gift Card can be used for purchases at the Magic of Disney at the Orlando International Airport.
Can I purchase a new Disney Gift Card or Disney Gift Card eGift using another Disney Gift Card eGift, a Disney Gift Card, or a Disney Rewards Redemption Card?
You can purchase a Disney Gift Card eGift by using a Disney Rewards Redemption Card. However, you cannot purchase a Disney Gift Card eGift using another Disney Gift Card eGift, a Disney Gift Card.
Can the remaining balance on my gift card be redeemed for cash?
The Disney Gift Card is not redeemable for cash unless required by law. Gift card cash-out laws differ in each state.