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Disney Store’s Virtual Assistant is always here to help! To access the Virtual Assistant click on the chat icon on the bottom right of your screen.
Still need help? Our Cast Members are here to help. Email us at guest.services@disneystore.com
Phone assistance -
Within the United States (800) 328-0368
Para ayuda en español (800) 328-0899
Outside the United States 001 (407) 827-7044
For information about your local Disney Store call (866) 902-2798
Our Cast Members are available Monday through Friday from 7:00 AM to 11:00 PM CST, Saturday from 9:00 AM to 5:30 PM CST and Sunday from 9:00 AM to 5:30 PM PM CST.