Handling of event passes varies depending on the store and event.
For detailed information on how the passes will be distributed for the event, please contact the local Disney Store you plan to visit.
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Para ayuda en español (800) 328-0899
Outside the United States 001 (407) 827-7044
For information about your local Disney Store call (866) 902-2798
Our Cast Members are available Monday through Friday from 7:00 AM to 11:00 PM CST, Saturday from 8:00 AM to 4:30 PM CST and Sunday from 12:00 PM to 8:30 PM CST.